Renault India restarts operations at plants and dealership networks

With the newly announced relaxations by the Central government, several companies have started opening certain units in a phased-out manner to ensure that there is a sense of control over the pandemic situation in the country.

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“Renault to open 194 units across India”

Following this trend, French auto major Renault has stated that it has reopened its corporate office, select dealerships and service centres in India after the relaxation of guidelines for the COVID-19 induced lockdown by the government.

In light of the relaxations, the automobile company has opened more than 194 showrooms and workshops in line with the new safety protocols and the remaining touchpoints will be opened in a phase-wise manner based on permissions from the local authorities, the company said in a statement.

“Renault CEO comments on reopening”

Commenting on the reopening, Renault India Operations Country CEO & Managing Director Venkatram Mamillapalle said globally, Renault is gradually resuming business operations in different countries, one place at a time.

“In India, we have started business operations in a phased manner. We have a long-term
commitment here and India plays an important role in the strategic operations of Groupe
Renault. Customer safety and satisfaction is our main objective and is one of the driving forces behind everything we do,” he said.

“Our primary focus is on ensuring that we safeguard our customers, by introducing rigorous safety and hygiene practices across all touchpoints,” he added regarding the concerns among citizens.

“Protocols in place to ensure safety”

Further, it has also stated that they will be introducing several safety and hygiene measures to ensure that customers are at ease across all its units. Renault India dealerships have also ensured special care to sanitize their facilities and test drive cars.
Addressing the safety concerns for employees and workers, he stated that the health, safety, and well-being of all Renault employees, dealers, and other stakeholders, their families, and the community at large is of utmost importance and that they have taken necessary actions on all these fronts as well.

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There are multiple training programs, protocols, and processes in place to monitor the execution of Renault’s customer-first initiatives and efforts, as a part of the ‘Welcome Back’ initiative.

“Phased out a plan to resume full functioning”

There has also been a gradual recommencement of business operations across India Alliance entities in accordance with regulations of government and local authorities, it said.

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Phased-wise operations have commenced at Renault Nissan Automotive India Private Ltd.
(RNAIPL), Renault Nissan Technology and Business Centre India Private Ltd. (RNTBCI),
Renault Finance, and the Renault corporate office in Chennai.

Renault has also started dispatches of cars from the plant to north India and Tamil Nadu. The export of critical ‘Make in India’ parts has begun from the facilities in Chennai and Pune to select global markets, it said.

It among several companies such as Infosys which have begun to resume operations and
functioning to ensure that the effects on the economy due to the stagnation in businesses can be overcome as soon as possible.

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