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Uber launches ‘contactless rides’ at Delhi, Bangalore and Hyderabad airports

Uber, an American multinational ride-hailing company has come up with a distinctive approach amidst the Coronavirus.

With the virus still prevailing and no vaccine yet, being cautious is the only thing that can be done. And so did Uber come up
with a solution for rides from airports at Delhi, Bangalore, and Hyderabad.

Uber has partnered with Delhi International Airport Ltd (DIAL), GMR Hyderabad International Airport Limited (GHIAL), and
Bangalore International Airport Limited (BIAL), for the same.

Uber is aiming to set up Uber sanitization hubs, which, by using advanced equipment and effective disinfectants, cars will be
disinfected before each trip.

Also, contactless car entry and exit have been planned for the passengers. The car doors and boots will be opened and closed
only by the drivers. Though, the riders will have to handle their luggage themselves. Thus, minimal contact ride can be ensured.

Digital and contactless payments are being offered. Nevertheless, both the rider and passenger must put on a mask
throughout the ride. This has been made mandatory.

The sanitization hubs have been set up at pick-up zones in the airports of the three cities. Additionally, there is one at the
the multi-level car park of 3 Terminal at Delhi Airport (being the only functional airport at Delhi airport).

Also, the sanitization hubs will be disinfecting the pickup zones too.

Videh Kumar Jaipuriar, Chief Executive of Delhi International Airport, said “It is our collective responsibility to ensure the
safety of passengers travelling by air and during ground transfers. We have taken a slew of measures at the airport to
make sure the processes are contact-free, and that the highest safety standards are maintained. It is extremely heartening to
see last-mile cab aggregators ensuring the first and last legs of travel are safe, too”.

Also, Uber said that they have been developing a new product experience for protecting everyone while using it. They have
launched a comprehensive set of safety measures, such as the Go Online Checklist and a mandatory mask policy for both
riders and drivers, pre-trip mask verification selfies for drivers, mandatory driver education around Covid-19 related safety
protocols, and updated cancellation policy, where both riders and driver can cancel trips if they feel unsafe. Complementing
these measures, Uber is distributing over 3 million masks and 200,000 bottles of disinfectants and sanitizers to its driver-
partners, free of cost.

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