Bengaluru Airport introduces ‘Contactless journey’ to stop the spread of Covid19

As concerns regarding the resuming of domestic flights peak, several states have taken different precautions including imposing a mandatory quarantine period for the passengers who enter the state in spite of the refusal of the Aviation Ministry to do the same.

“New feature at Bangalore International Airport”

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One such measure was undertaken by the Bengaluru Airport management team who will be introducing a unique feature. This feature will envisage incorporating contactless parking to boarding for the passengers. This aims to reduce the risk of the spread of the COVID-19
infection and to keep the airline workers safe.

The Bangalore International Airport Limited (BIAL has introduced the contactless journey feature from the pre-entry check to the security check and boarding to ensure complete safety.

“Contactless would be the buzzword at the Kempegowda International Airport, Bengaluru when operations resume from May 25,” the BIAL said in a statement provided by the managing director and chief executive officer of BIAL, Hari Marar.

“Contactless journey”

As per the guidelines by the Airline Ministry, this measure aims to emphasize on minimum touch and minimum exposure between the airport personnel and the passengers. This technology will seek to enable a seamless airport journey, with greater emphasis on minimum physical contact, health, and safety, the statement said.

“We have introduced innovative contactless procedures to minimize exposure at the airport. These enhancements demonstrate our continued commitment to keep our passengers safe in this environment.” Mr Marar added.

“Procedure and processes”

As per the statement, the features include the pre-entry process, where the passengers will be required to wear masks and carry e-boarding or printed passes. The passengers will have to undergo a thermal scan and will have to show the Aarogya Setu app on their mobile phone with the ‘you-are-safe’ message.’

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“CISF personnel will verify the boarding pass and Government-issued Photo ID using an electronic device or through a magnified glass screen,” the statement read.

The doormats will also be soaked with bleach at the terminal entrance to disinfect the shoes. There will further be a contactless self-service kiosk where the baggage tags for the luggage of the passengers shall be provided before heading to the airline counter to drop-off their bags.

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Further, there will be a transparent partition to ensure the safety of the staff and the passengers at the airline baggage counters. The body scanning procedure shall be conducted using door frame metal detectors.

“Stamping of the boarding pass has been suspended, as directed by the Directorate General of Civil Aviation,” the BIAL said.


Before boarding, the airline staff will once again perform thermal screening on every passenger to ensure optimum safety and then permit boarding.

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